Looking for inspiration to help your small business develop and move in the right direction?  You might not have thought it at first, but television show ‘The Voice’ could be that inspiration and here we look at what you can learn from the show to help improve your small business. Offer something different…but not too different The basis of The Voice is it’s a talent show. [...]

We’re fast moving to a more digital, online based world. As consumers, we’ve been able to shop online for years, but technologies that are developed on what seems like an almost continual basis are allowing for businesses to benefit in various commercial ways, with having completely remote, home based staff one of them. But just because you’re able to have home based staff, does that [...]

As a small business owner, it’s highly likely you think of your small business as a baby. You’ve brought it into this world, cared for it, nurtured it and dedicated what seems like every waking hour of your life to it to ensure it develops. It’s because of this why, understandably, you can become very overprotective of it, something that becomes all that more apparent when you look [...]

A few weeks ago, I talked about customer complaints and how to deal with them, limiting the problems often associated with complaints from customers. Today, I want to provide an insight into how any small business can take advantage of a complaining customer, whether they’ve passed on a slightly negative comment while being served or they’ve raised a formal complaint after an experience [...]

Every organisation around the world has to contend with increasing outgoing costs on a regular basis.  Some outgoings they can reduce, others they can remove completely and there are some that unfortunately, have to simply be put up with. Although these three communication outgoings are all necessary for a small business, there’s no need to just sit back and accept an increased cost with any [...]

Possibly the most important piece of online data you need to be paying attention to, your small business’s customer conversion rate is the number of visitors to your website who convert into paying customers. Although the figure will vary based on a whole range of different aspects, from the type of industry in which you operate to what you use your website for (for example, if you have an integrated [...]

Being a small business is great for many reasons, but it also brings with it a certain stigma – very often, both customers and other businesses will favour larger businesses over smaller ones, as they believe because they’re more established, they’re more reliable, professional and they’ll generally receive a better service. This obviously isn’t the case, but it’s [...]

For any small business owner, it can be difficult finding the time to carry out the tasks that are required on a regular basis, never mind anything additional that they believe – or are being told – to carry out and keep on top of. Having an social media presence is one of those latter aspects of business that isn’t, in theory, a necessity and as it’s often thought of as taking [...]

At BizAmmo, we always talk about how to succeed and develop as a small business, but we very rarely talk about the process behind actually becoming a small business owner initially. One that requires a lot of thought and consideration – and which needs for a decision to be made that shouldn’t be done so lightly – here we look at three questions you should ask yourself if you’re [...]

For many small businesses, their primary aim is to develop and expand to the extent that there is such a need for their products or services that they have to employ a number of staff across the globe. From manufacturers through to sales teams, there’s no doubt that the expansion for any business is always in their sights – it’s a great indicator that you’re doing well and providing [...]